Beginning October 1, 2013, your pharmacy benefit services will be administered by OptumRxTM—UnitedHealth Group’s in-house pharmacy benefit manager (PBM). All members will receive a new ID card with the new pharmacy information included on the card. Please use this card beginning October 1, 2013. Members will need to update their ID card information with their pharmacy. Remaining refills that are not expired will transfer to Optum Rx.
Most existing mail service prescriptions will transfer to OptumRx. Prescriptions for certain medications, such as painkillers, will not transfer. In this case, Oxford will send members a letter with further instructions. Payment information through the mail order service will need to be updated by the member.
If you do not have pharmacy benefits with Oxford, please disregard this notice.
If you have questions, please contact:
GR Reid Health & Benefit Services
(631) 923-1595 ext. 310 or email Julie.